Your company, but especially Lucy has done an excellent job! Lucy worked tirelessly on leads, screened potential tenants and always kept me informed. She answered my calls and promptly returned my messages. I trust that the managing of my property will be just as professionally handled as the leasing of it was.
Thanks again and please pass on my thanks to Lucy.
Dear RPM Management,
I have owned property in the greater Houston area for almost a decade. During that time, I have used several property management companies. RPM took over the management of ten of my units in early 2009. I initially transferred the management of these units (located in near the airport) to RPM following a year of mismanagement by another firm. Not only did this transfer demand a significant amount of transition time, it necessitated working through the bad management decisions that preceded the transfer.
The prior management had filled the units with tenants who were either unwilling or unable to pay rents and maintain the property. This mismanagement resulted in significant loss of income, unnecessary vacancies and unhappy tenants. RPM evaluated the situation, made recommendations and then worked with me to develop a plan for getting ... AND KEEPING ... my units filled and operating profitably. Not only am I happier ... but my tenants are also happier.
I was so pleased with the progress made on these properties that I transferred the management of my remaining Texas properties to RPM. The RPM staff is knowledgeable and dedicated to working to with each landlord to meet their specific needs. Since first transferring to RMP, I have been pleased to recommend RPM to other landlords. AND, I will continue to do so in the future.
I have to say that my experience with Real Property Management has been "REAL, PERSONAL, PROFESSIONAL and EFFECTIVE". This firm is focused on doing the right thing in an effective and efficient, timely response time. The staff truly gets to know their customers and are concerned about the well-being and the rights of the property owner. I would refer them in a heartbeat.
"For over a year I have chosen Real Property Management to manage my rental property in Frisco, TX. Being an out of state landlord simply afforded too many challenges to effectively manage my property. Prior to my hiring Real Property Management, the current tenants of over five years were falling behind on rent and refusing to sign a new lease agreement. This was an extremely stressful situation as I did not know how best to resolve this with the delinquent tenants."
Real Property Management was able to step right in and help me navigate the best options to get the tenants caught up on rent and have a new lease signed thus avoiding a costly eviction. I’m happy to report that that is exactly what was done just after Real Property started to manage my property.
What I need from a Property Manager is peace of mind that everything is being handled. Is the rent being paid? Are the tenants taking proper care of the property? If XYZ were to happen…what are my options? Real Property Management has always done their job managing my property and communicating with me in a very timely manner. I am very happy with their service.
As a property owner I have been very pleased with Real Property Management. Specifically, RPM's follow-up, response time and expertise have been extremely valuable to me as an owner new to the rental property business. Thanks again to RPM for making this process easy and seamless.
RPM has been managing one of my rental properties in Collin County, TX. We have had this ‘Landlord - Property Management Company’ relationship for a little over 1 year and overall I have been satisfied with their services.
I would personally recommend RPM to any investors/landlords who are looking around for a new property management company to manage one or more of your properties in the DFW Metroplex.
Central Dallas Community Development Corporation has used Real Property Management as property managers for two of our properties located in Dallas, Texas for over three years.
Beginning with our first project, Gaston Commons, an eleven unit affordable housing complex in East Dallas near Baylor Hospital, we found RPM highly motivated and receptive to our needs. While focused in getting this challenging project to a positive cash flow endeavor, they were aware of all aspects of our requirements to meet not only our prerequisites but those of the City and County of Dallas, as well as the State of Texas.
In the past year they have taken on another of our properties, a twenty-one unit affordable housing complex also in East Dallas. This larger, newer complex with townhomes and apartment rentals needed extra attention and demanded many hours of time to transition it to a positive cash flow. Both of these units, because of their affordable housing nature, require not only the obvious property management skills including rental, rent collection, maintenance, etc also require diligence and tact while working with clients and residents who may need extra care.
We at CDCDC would, without hesitation, recommend Real Property Management for any property management needs.
Both my husband and I accepted new job offers at the same time and were planning our moving to Maryland in a very short period of time. As you know, moving itself is very stressful, let alone that we need to find a tenant for our house in Arlington. Thankfully we found Real Property Management and you quickly helped us to determine the marketing strategy and listing price. Shortly after posting the ad online, you brought in several potential tenants. Not long after that, the rental lease was signed before we moved. The whole procedure is 100% worry-free, since you have been taking care of everything.
We would like to thank you for your excellent, professional service. We will definitely recommend you to our neighbors and friends.
Li & Hua, Homeowners
I just wanted to say good job with marketing our property and acquiring tenants that fit the description we spoke about during our conversation in Fort Worth. My wife and I are very pleased and look forward to working with you. Good work, thanks!
Just a small note to thank you for the excellent service! I enjoy your friendly, polite, and professional manner. I like that you are always available to answer questions and follow up with my requests. I also like that you make me feel comfortable to call and ask questions even after hours. The main problem for the remote landlord (myself) is lack of control on rental property. I consider myself very lucky to have this control with RPM’s help. I know what is going on with my tenants and properties almost every day and I like it. I would recommend you and your company to all my friends.
It’s a pleasure working with you!